
Welcome to the Coupon Genie family! If you’ve made it to this page, it’s likely because you have a question, a brilliant suggestion, or perhaps you’ve encountered a small hiccup while searching for the perfect deal. Whatever the reason, we are absolutely thrilled to hear from you. At coupongenie.in, we don’t just see ourselves as a website; we see ourselves as a community of savvy shoppers. Our mission is to make online shopping affordable for everyone, but we can’t do that perfectly without your voice.
We believe that the best way to improve is to listen to the people who use our platform every day. Whether you are a first-time visitor looking for a discount on a new pair of shoes or a long-time “Genie” user who knows all the shopping hacks, your feedback is the fuel that keeps us going. We value every message we receive, and we want to ensure that contacting us is as simple and stress-free as finding a great promo code.
How to Contact Us

In a world filled with complicated contact forms and endless automated phone loops, we’ve decided to keep things old-school and personal. The primary and most effective way to reach the Coupon Genie team is through our official support email.
Reach us at: help.coupongenie@gmail.com
By using a direct email, we ensure that your message doesn’t get lost in a database. Instead, it lands right in the inbox of a real human being who is ready to assist you. You can send us a message at any time of the day or night. Whether you’re a night owl shopping at 2:00 AM or an early bird looking for breakfast deals, our digital doors are always open.
When can you expect a reply?
We know that when you have a question about a limited-time deal, time is of the essence. While we try to read every email as soon as it arrives, we are a dedicated team that takes the time to look into each inquiry thoroughly. Generally, you can expect a personalized reply within 24 to 48 hours. We appreciate your patience and promise that we are working hard to get you back to your shopping journey as quickly as possible.
What You Can Contact Us For
There is no such thing as a “silly question” at Coupon Genie. If it matters to your shopping experience, it matters to us. Here are some of the most common reasons people reach out to help.coupongenie@gmail.com:
1. Questions About Specific Deals
Found a deal that looks too good to be true? Or maybe you’re unsure about the terms and conditions of a specific promo code? Send us an email. We can help clarify how a deal works or provide more details on how to apply a specific discount at checkout.
2. Broken Links and Technical Issues
The internet is a fast-moving place, and sometimes store URLs change or websites go down for maintenance. If you click on a deal at coupongenie.in and it leads to a “404 Error” or a blank page, please let us know. Reporting these broken links helps us keep the site clean and functional for everyone.
3. Coupons Not Working
This is the most helpful feedback we can receive. Despite our best efforts to verify every code, brands sometimes pull promotions early without notice. If you try a code and it doesn’t work, email us at help.coupongenie@gmail.com. We will immediately investigate, remove the expired code, and try to find a fresh one to replace it.
4. General Suggestions
Do you have an idea for a new feature? Is there a store you love that we haven’t listed yet? We are always looking to expand our horizons. Your suggestions help us decide which brands to partner with next and how to make our website layout even easier to use.
5. Reporting Incorrect Information
Accuracy is our top priority. If you notice that a deal description is misleading or that a discount amount is listed incorrectly, please reach out. We strive for 100% transparency, and your eagle eyes help us maintain that standard.
Deal Submissions: Become a Savings Hero
Do you have a “secret” coupon code that you found in your email? Or perhaps you’re part of a brand’s loyalty program and noticed a massive unlisted sale? Don’t keep that goodness to yourself!
At Coupon Genie, we encourage our users to submit deals they’ve found. If you have an offer that isn’t currently on coupongenie.in, send it over to help.coupongenie@gmail.com. Our team will review the deal, verify that it’s legitimate and useful, and then publish it on the site for the whole community to enjoy.
By submitting a deal, you’re helping thousands of other shoppers save money. It’s a great way to give back to the community, and we always love seeing what our users discover in the wild.
Business and Advertising Inquiries

Are you a brand manager, an e-commerce store owner, or a marketing agency? If so, we’d love to talk about how we can work together. Coupon Genie is always looking to build strong, long-term partnerships with reputable brands.
If you want to feature your store on coupongenie.in or if you have an exclusive promotion you’d like us to highlight, please contact our business development team at help.coupongenie@gmail.com.
We offer various partnership opportunities, including:
- Store Listings: Get your brand in front of a dedicated audience of shoppers.
- Exclusive Promo Codes: We can help you distribute special codes to drive traffic and sales.
- Featured Placements: Boost your visibility by appearing in our “Hot Deals” or “Trending” sections.
We pride ourselves on being a professional and reliable partner, and we look forward to discussing how we can help grow your business while providing value to our users.
Dedicated User Support

At the end of the day, our heart is with the user. We understand that online shopping can sometimes feel overwhelming, and finding a working deal can feel like finding a needle in a haystack. That’s why we take our support role so seriously.
When you email help.coupongenie@gmail.com, you aren’t just a ticket number. You are a person who wants to save money for their family, their hobbies, or their business. We try our best to provide helpful, actionable advice. If a deal isn’t working, we don’t just say “sorry”—we try to find you an alternative.
Your feedback—whether it’s a compliment or a complaint—is what shapes the future of Coupon Genie. It helps us decide which stores to prioritize and which types of deals (like “Flat 50% Off” vs. “Buy 1 Get 1”) our community prefers.
An Important Note About Our Service
Before you reach out, we want to clarify a small but important detail about how Coupon Genie works. We are a discovery platform, not a retailer.
- We share deals: We collect and verify the best offers from across the web.
- We do not sell products directly: When you click “Get Deal,” you are redirected to the official store’s website (like Amazon, Flipkart, or Myntra).
- Transactions happen on store sites: All payments, shipping, and returns are handled by the store where you made the purchase.
If you have a question about a missing delivery, a refund, or a product quality issue, you will need to contact the customer support team of the specific store where you bought the item. However, if the issue was caused by an incorrect description on our site, please let us know at help.coupongenie@gmail.com so we can prevent it from happening again!
Closing Section: Let’s Stay in Touch!
Thank you for being a part of the Coupon Genie journey. We are constantly amazed by the passion our users have for smart shopping, and we are honored to play a small part in your saving strategy.
Never hesitate to reach out. Whether you want to say “thanks” for a deal that saved you a lot of money, or you want to report a technical bug that’s bothering you, we are all ears. Our goal is to make coupongenie.in the most trusted and user-friendly coupon site in India, and we can only do that with your help.
Drop us a line anytime at:
help.coupongenie@gmail.com
We look forward to hearing from you and helping you find your next big discount. Happy shopping and even happier saving!




